The Influence of Education and Training on Work Performance of Civil Servants at the Population Service Office and Civil Registration of West Seram
Universitas Kristen Indonesia Maluku
DOI:
https://doi.org/10.56943/jssh.v1i4.187The process of organizing teaching and learning in order to improve the knowledge and skills of civil servants through training is very important in order for them to have competencies in accordance with the requirements of each position. Therefore, this research aims to determine the influence of education; training; and both training and education on the performance of civil servants at the Population Service Office and Civil Registration of West Seram. This research used multiple linear regression analysis as its method with primary data in the form of questionnaires to 35 respondents selected and analyzed through interview techniques. Meanwhile, secondary data is obtained from literature reviews that are in accordance with the research topic. The results of this research indicate that (1) education and training simultaneously have a significant influence on the performance of civil servants; (2) education partially has a significant influence on the performance of civil servants; (3) training partially has a significant influence on the performance of civil servants; and (4) the variety of employee performance based on education and training has an effect of 79.6% while the remaining 20.4% is not explained by other variables that are not analyzed, such as job stress factors, work environment, and others.
Keywords: Education Training Work Performance
Andi, R. A., Gunawan, & Hafiluddin. (2016). Pengaruh Pendidikan, Pelatihan dan Motivasi terhadap Kinerja Pegawai Bagian Humas dan Protokol Sekretariat Daerah Kabupaten Soppeng. Jurnal Mirai Management.
Dharmmesta, B. S., & Handoko, T. H. (2012). Manajemen Pemasaran Analisis Perilaku Konsumen (Pertama). BPFE.
Fakrulloh, Zudan Arif & Wismulyani, E. (2018). Menuju Masyarakat Tertib Administrasi Kependudukan (I. R. Ernawati (ed.)). PT Cempaka Putih.
Fatmawati, F. M., Hartono, S., & Istiatin. (2020). Kinerja karyawan ditinjau dari kepemimpinan, lingkungan kerja, dan disiplin kerja pada showroom Muhari Motor 651 Karanganyar. Edunomika, 4(1), 338–346.
Febriyanti, N. (2021). Implementasi Konsep Pendidikan Menurut Ki hajar Dewantara. Jurnal Pendidikan Tambusai, 5(1), 1631–1638.
Ferdinand, A. (2014). Metode Penelitian Manajemen. BP Universitas Diponegoro.
Hasibuan, M. S. P. (2017). Manajemen Sumber Daya Manusia (7th ed.). Bumi Aksara.
Hastin, M., & Jaya, A. (2014). Pengaruh Pendidikan terhadap Kinerja Pegawai Kantor Camat Gunung Tujuh Kabupaten Kerinci. Jurnal Penelitian Universitas Jambi, 16(2), 31–36.
Juliana, Hakim, L., & Mustari, N. (2015). Pengaruh Tingkat Pendidikan terhadap Kinerja Pegawai di Badan Perencanaan Pembangunan Daerah Kabupaten Enrekang. Kolaborasi: Jurnal Administrasi Publik, 1(1).
Kesekretariatan Negara. (2003a). Undang-undang Republik Indonesia Nomor 13 Tahun 2003.
Kesekretariatan Negara. (2003b). Undang-undang Republik Indonesia Nomor 20 Tahun 2003 tentang Sistem Pendidikan Nasional.
Kowaas, M. P., Sepang, J. L., & Taroreh, R. N. (2016). Pengaruh Pendidikan, Pelatihan dan Disiplin Kerja terhadap Kinerja Pegawai pada Badan Penanggulangan Bencana Daerah Provinsi Sulawesi Utara. Jurnal Berkala Ilmiah Efisiensi, 16(3), 50–61.
Mangkunegara, A. P. (2017). Manajemen Sumber Daya Manusia Perusahaan (Cetakan 14). PT Remaja Rosdakarya.
Munirah. (2015). Sistem Pendidikan di Indonesia: Antara Keinginan dan Realita. Auladuna, 2(2), 233–245.
Pratiwi, A., & Darmastuti, I. (2014). Pengaruh Motivasi dan Disiplin Kerja terhadap Kinerja Pegawai (Studi pada PT. Telekomunikasi Indonesia, Tbk Wilayah Telkom Pekalongan). Diponegoro Journal of Management, 1–13.
Pristiwanti, D., Badariah, B., Hidayat, S., & Dewi, R. S. (2022). Pengertian Pendidikan. Jurnal Pendidikan Dan Konseling, 4(6), 7911–7915. https://journal.universitaspahlawan.ac.id/index.php/jpdk/article/view/9498/7322
Sandewa, F. (2018). Faktor-faktor yang mempengaruhi kinerja pegawai di Kabupaten Banggai Kepulauan. Jurnal Ilmiah Clean Government, 1(2), 90–110.
Sinaga, D. (2014). Statistik Dasar. UKI Press.
Sutrisno, E. (2016). Manajemen sumber daya manusia. Kencana.
Tamsuri, A. (2022). Literatur Review Penggunaan Metode Kirkpatrick untuk Evaluasi Pelatihan di Indonesia. JIP: Jurnal Inovasi Penelitian, 2(8), 2723–2734.