THE IMPACT OF LEADERSHIP DEVELOPMENT DIMENSIONS ON JOB SATISFACTION AND JOB PERFORMANCE: EVIDENCE FROM PRIVATE HIGHER EDUCATION INSTITUTIONS IN CAMBODIA
BELTEI International University
National University of Management
ACLEDA Institute of Business
DOI:
https://doi.org/10.56943/jssh.v3i1.430As the business landscape undergoes rapid transformation, leadership development has become an indispensable strategic priority for organizations seeking to maintain their competitive edge. Besides the impact of leader development on employee performance, little is known about its effect through a mediating variable, especially at the higher education level. Therefore, this study attempts to analyze the impact of leadership development on job performance through job satisfaction. The study used a survey questionnaire to collect data from 385 participants who were currently working at higher education institutions in Phnom Penh City. After running a structural equation modeling, the study found that coaching, training and development, and empowerment significantly affect job satisfaction, while participation and delegation do not. Moreover, the study found that training and development and empowerment significantly impact performance, while coaching and delegation do not. Nevertheless, participation has a negative and significant impact on job performance. Finally, job satisfaction has a positive and significant impact on job performance.
Keywords: CFA Job Performance Job Satisfaction Leadership Development SEM
Abbas, Q., & Yaqoob, S. (2009). Effect of leadership development on employee performance in Pakistan. Pakistan Economic and Social Review, 269–292.
Abdulla, A., Fenech, R., Kinsella, K., Hiasat, L., Chakravarti, S., White, T., & Rajan, P. B. (2023). Leadership development in academia in the UAE: creating a community of learning. Journal of Higher Education Policy and Management, 45(1), 96–112.
Al-Jammal, H. R., Al-Khasawneh, A. L., & Hamadat, M. H. (2015). The impact of the delegation of authority on employees’ performance at great Irbid municipality: case study. International Journal of Human Resource Studies, 5(3), 48–69.
Ali, M., Lodhi, S. A., Raza, B., Ali, W., & others. (2018). Examining the impact of managerial coaching on employee job performance: Mediating role of work engagement, leader-member-exchange quality, job satisfaction, and turnover intentions. Pakistan Journal of Commerce and Social Sciences (PJCSS), 12(1), 253–282.
Alromaihi, M. A., Alshomaly, Z. A., & George, S. (2017). Job satisfaction and employee performance: A theoretical review of the relationship between the two variables. International Journal of Advanced Research in Management and Social Sciences, 6(1), 1–20.
Bhatti, K. K., & Qureshi, T. M. (2007). Impact of employee participation on job satisfaction, employee commitment and employee productivity. International Review of Business Research Papers, 3(2), 54–68.
Butali, P., & Njoroge, D. (2018). Effect of employee participation on organizational performance with organizational commitment as a moderator. International Journal of Scientific Research and Management, 6(06), 478–485.
Butler, J. (2020). Learning to lead: A discussion of development programs for academic leadership capability in Australian universities. Journal of Higher Education Policy and Management, 42(4), 424–437.
Carroll, B. (2019). Leadership learning and development. Leadership: Contemporary Critical Perspectives, 117–137.
Chan, S. C. H. (2019). Participative leadership and job satisfaction: The mediating role of work engagement and the moderating role of fun experienced at work. Leadership & Organization Development Journal, 40(3), 319–333.
Connor, M., & Pokora, J. (2017). EBOOK: Coaching and Mentoring at Work: Developing Effective Practice: Developing Effective Practice. McGraw-Hill Education (UK).
Doeur, B. (2022). Promoting teachers’ continuous professional development in Cambodian higher education: Issues and recommendations. Cambodian Journal for Educational Research, 2(1), 119–134.
Douglas, S., Merritt, D., Roberts, R., & Watkins, D. (2022). Systemic leadership development: impact on organizational effectiveness. International Journal of Organizational Analysis, 30(2), 568–588.
Dousin, O., Collins, N., Bartram, T., & Stanton, P. (2020). The relationship between work-life balance, the need for achievement, and intention to leave: Mixed-method study. Journal of Advanced Nursing, 77(3), 1478–1489. https://doi.org/https://doi.org/10.1111/jan.14724
Fatima, T., Majeed, M., & Saeed, I. (2017). Does participative leadership promote innovative work behavior: the moderated mediation model. Business & Economic Review, 9(4), 139–156.
Ghaffari, S., Burgoyne, J., Mad Shah, I., Nazri, M., & Salah Aziz, J. S. (2017). Investigating the mediation role of respect for employees on the relationship between participative leadership and job satisfaction: A case study at University Teknologi Malaysia. Australian Journal of Basic and Applied Science, 11, 1–13.
Glen, S. (n.d.). Kaiser-Meyer-Olkin (KMO) Test for Sampling Adequacy. Retrieved From StatisticsHowTo.com: Elementary Statistics for the rest of us! https://www.statisticshowto.com/kaiser-meyer-olkin/.
Hair, J. F., Babin, B. J., & Krey, N. (2017). Covariance-Based Structural Equation Modeling in the Journal of Advertising: Review and Recommendations. Journal of Advertising, 46(3), 454–454. https://doi.org/10.1080/00913367.2017.1329496
Hair Jr, J. F., Hult, G. T. M., Ringle, C. M., & Sarstedt, M. (2021). A primer on partial least squares structural equation modeling (PLS-SEM). Sage publications.
Henarathgoda, M., & Dhammika, K. A. S. (2016). Impact of Leadership Development on Employee Performance: a Study on Large Tyre Manufacturing Industry in Sri Lanka. International Journal of Arts and Commerce, 5(4), 5–19.
Hoeun, C. B., Asavisanu, P., & Merritt, M. (2020). The development of an instructional leadership model for outcome-based education at private higher education institutions in Cambodia. Scholar: Human Sciences, 12(2), 408–427.
Hughes, R. L., Ginnett, R. C., & Curphy, G. J. (2021). Leadership: Enhancing the lessons of experience.9th ed. MCGRAW-HILL US HIGHER ED.
Kalkavan, S., & Katrinli, A. (2014). The effects of managerial coaching behaviors on the employees’ perception of job satisfaction, organisational commitment, and job performance: Case study on insurance industry in Turkey. Procedia-Social and Behavioral Sciences, 150, 1137–1147.
Khan, A. A., Abbasi, S., Waseem, R. M., Ayaz, M., & Ijaz, M. (2016). Impact of training and development of employees on employee performance through job satisfaction: A study of telecom sector of Pakistan. Business Management and Strategy, 7(1), 29–46.
Kua, C. Y. (2016). The Effect of Total Quality Management (TQM) And Work-Life Balance towards Job Satisfaction. UTAR.
Mishra, S., Singh, S., & Tripathy, P. (2020). Linkage Between Employee Satisfaction and Employee Performance: A Case in Banking Industry. Global Business Review, 0972150920970351.
Mohammed, R., Nusari, M., Ameen, A., & Alrajawy, I. M. (2018). Leadership in the Organization: A Conceptual Review. International Journal of Management and Human Science, 2(4), 52–59.
Mundial, G. B., UNICEF, & others. (2016). Education 2030: Incheon declaration and framework for action: towards inclusive and equitable quality education and lifelong learning for all.
Nguyen, C. (2020). The impact of training and development, job satisfaction and job performance on young employee retention. Job Satisfaction and Job Performance on Young Employee Retention (May 1, 2020).
Norng, S. (2022). Factors Influencing Mobile Banking Adoption in Cambodia: The Structuring of TAM, DIT, and Trust with TPB. Asian Journal of Business Research Volume, 12(3).
Paais, M. (2022). The Influence of Education and Training on Work Performance of Civil Servants at the Population Service Office and Civil Registration of West Seram. SRAWUNG (Journal of Social Sciences and Humanities), 1(4).
Prihadini, D. (2021). The Importance of Job Satisfaction to Improve Employee Performance. Technium Soc. Sci. J., 18, 367.
Rajalingam, Y., Jauhar, J., Ghani, A. B. H. A., & Professor, B. (2015). A Study on the Impact of Empowerment on Employee Performance: The Mediating Role of Appraisal. International Journal of Humanities and Social Science, 3(1).
RGC. (2018). Rectangular Strategy_Phase 4. Retrieved from http://cnv.org.kh/wp-content/uploads/2012/10/Rectangular-Strategy-Phase-IV-of-the-Royal-Government-of-Cambodia-of-the-Sixth-Legislature-of-the-National-Assembly-2018-2023.pdf.
Riisgaard, H., Nexøe, J., Le, J. V, Søndergaard, J., & Ledderer, L. (2016). Relations between task delegation and job satisfaction in general practice: a systematic literature review. BMC Family Practice, 17(1), 1–8.
Singh, V. (2016). Employee empowerment and job satisfaction: An empirical study of manufacturing sector. International Journal of Business Quantitative Economics and Applied Management Research, 2(9).
Thab, C., Rath, R., & Norng, P. (2022). Impact of Training and Development on Employee Performance through Job Satisfaction: A Case Study at ACLEDA Bank Plc. AIB Research Series, 2.
Ukil, M. I., & others. (2016). The impact of employee empowerment on employee satisfaction and service quality: Empirical evidence from financial enterprizes in Bangladesh. Verslas: Teorija Ir Praktika, 17(2), 178–189.
Wabomba, E. A., Onguso, A., & Bula, H. O. (2022). The Influence of Employee Delegation on the Performance in Commercial Banks in Nairobi County, Kenya. Journal of Human Resource Management, 10(4), 123–128.
Yilmaz, O. D. (2015). Revisiting the impact of perceived empowerment on job performance: Results from front-line employees. Turizam, 19(1), 34–46.
Yukl, G. (2013). Leadership in Organizations. 8th ed. New Jersey: Pearson Education, Inc.