MARKETING MIX AS FACTORS IMPACT ON STUDENT’S ENROLLMENT IN PRIVATE HIGHER EDUCATION IN CAMBODIA
Western University, Cambodia
Western University, Cambodia
Western University, Cambodia
DOI:
https://doi.org/10.56943/jssh.v4i2.731In contemporary contexts, marketing has emerged as a key element to contribute the success of private higher education (PHEs). The purpose of this research to explore the components of the Marketing mix and their impact on student’s enrollment in private higher education in Cambodia (PHEs). Various sampling techniques, including purposive, simple random, and quota sampling, were used in this quantitative study, resulting in a participant of 600 students enrolled in diverse majors across three universities, from their studies in year1 semester2 to year 4. In order to investigate the relationship between the components of the marketing mix and student’s enrollment, this research utilized adaptations of CFA (Confirmatory Factor Analysis) and SEM (Structural Equation Modeling). The results indicated a notable and positive connection between the components of product, price, promotional, people, and process with the rates of student’s enrollment. In contrast, the aspects of placement and physical evidence did not show any significant impact. The findings contribute to existing literature by offering insights rooted in buying behavior theory. Consequently, it is recommended that universities tailor their marketing strategies to align with their specific contexts, with an emphasis on optimizing pricing and promotional efforts to bolster their student recruitment endeavors based on their financial capacities.
Keywords: Buying Behavior Theory Higher Education Institution Marketing Mix Student’s Enrollment
Albrecht, M. G., Green, M., & Hoffman, L. (2023). Principles of marketing. OpenStax.
Anane-Donkor, L., & Dei, D.-G. J. (2021). Marketing mix and students’ enrolment in institutions of higher learning. Journal of Management and Business Education, 4(2), 150-164. https://doi.org/10.35564/jmbe.2021.0009
Andrade, C. (2020). The limitations of online surveys. Indian journal of psychological medicine, 42(6), 575-576.
Ashraf, T., & Bhalla, A. (2018). Marketing Mix Strategies: A Case Study of Jammu & Kashmir Cements Ltd. ZENITH International Journal of Business Economics & Management Research, 8(3), 96-105.
Barnsbee, L., & Nghiem, S. (2018). Target Population. Science Direct, 749-752.
Barusman, A. R. P. (2019). The effect of security, service quality, operations and information management, reliability &trustworthiness on e-loyalty moderated by customer satisfaction on the online shopping website. International Journal of Supply Chain Management, 8(6), 586-594. https://doi.org/10.59160/ijscm.v8i6.4117
Bougie, R., & Sekaran, U. (2019). Research methods for business: A skill building approach. John Wiley & Sons.
Chantrea, M., Chanphirun, S., & Sarom, M. (2024). The Challenges of the First-Year Student in Higher Education Institutions in Cambodia. Social Science and Humanities Journal (SSHJ), 8(12), 6069-6101. https://doi.org/10.18535/sshj.v8i12.1527
Dicker, R., Garcia, M., Kelly, A., & Mulrooney, H. (2019). What does ‘quality’in higher education mean? Perceptions of staff, students and employers. Studies in Higher Education, 44(8), 1425-1441. https://doi.org/10.1080/03075079.2018.1445987
Donkor, E., & Kyei, K. (2020). Contribution to Higher Education in Ghana: Improving Student Enrolment through Application of the 7Ps of Marketing. The International Journal of Business & Management, 8(9), 1-9.
Echchabi, A., & Al-Hajri, S. (2018). Factors Influencing Students’ Selection of Universities: The Case of Oman. Journal of Education Research and Evaluation, 2(2), 83-88. https://doi.org/10.23887/jere.v2i2.13694
Effendi, O., Hardilawati, W. L., & Setianingsih, R. (2022). The Role of The Marketing Mix On Student Decisions In Choosing A College. International Journal of Indonesian Business Review, 1(1), 129-144.
Feng, Y., & Harring, J. R. (2020). Structural Equation Modeling: Applications using Mplus (Wang and Wang 2020). psychometrika, 85(2), 526-530. https://doi.org/10.1007/s11336-020-09706-5
Gain, R., Herdinata, C., & Sienatra, K. B. (2017). Pengaruh Kualitas Produk dan Harga terhadap keputusan pembelian konsumen Vodkasoda shirt. PERFORMA, 2(2), 142-150.
Garwe, E. C. (2016). Increase in the demand for private higher education: unmasking the “paradox”. International Journal of Educational Management, 30(2), 232-251. https://doi.org/10.1108/IJEM-05-2014-0064
George, D., & Mallery, P. (2019). IBM SPSS statistics 26 step by step: A simple guide and reference. Routledge.
Hair Jr, J., Hair Jr, J. F., Hult, G. T. M., Ringle, C. M., & Sarstedt, M. (2021). A primer on partial least squares structural equation modeling (PLS-SEM). Sage publications.
Hasanah, N. (2020). Penerapan 7P sebagai Strategi Pemasaran Pendidikan Tinggi Islam. MAUIZOH: Jurnal Ilmu Dakwah dan Komunikasi, 4(2), 235-252. https://doi.org/10.31933/jemsi.v1i4.116
Heng, K., & Sol, K. (2021). Academic research in Cambodia: Progress, challenges, and ways forward. Cambodian Journal of Educational Research, 1(2), 6-23. https://doi.org/10.62037/cjer.2021.01.02.02
Hidayat, M. (2018). Pengaruh Manajemen Pajak, Pertumbuhan Penjualan Dan Uku-Ran Perusahaan Terhadap Nilai Perusahaan Pada Perusahaan Manufaktur Di Bei Periode 2014-2016. Measurement Jurnal Akuntansi, 12(2), 206-215. https://doi.org/10.33373/mja.v12i2.1745
Hul, S. (2022). Cambodia: Innovation-Driven EduTech Roadmap 2030. 2022 14th International Conference on Software, Knowledge, Information Management and Applications (SKIMA),
Hung, N. T. (2020). The impact of educational marketing on universities performance: Evidence from private management colleges of vietnam. International Journal of Management (IJM), 11(11).
Huong, H. T. Q., & Khoa, T. T. (2019). Factors of the brand image influencing students’ choices in higher education institutions in Ho Chi Minh City. Ho Chi Minh City Open University Journal of Science-Economics and Business Administration, 9(1), 105-127. https://doi.org/10.46223/HCMCOUJS.econ.en.9.1.179.2019
Kanoga, S. (2016). Influence of marketing mix dimensions on performance of shopping malls in Nairobi City County Kenya. Unpublished Thesis Submitted to Kenyatta University.
Kline, R. B. (2023). Principles and practice of structural equation modeling. Guilford publications.
Kotler, P., & Keller, K. L. (2016). A framework for marketing management.
Krezel, J., & Krezel, Z. A. (2017). Social influence and student choice of higher education institution. Journal of Education Culture and Society, 8(2), 116-130. https://doi.org/10.15503/jecs20172.116.130
Larimo, J., Zucchella, A., Kontkanen, M., & Hagen, B. (2018). Patterns of SME’s marketing mix combinations and their characteristics in export markets. Advances in Global Marketing: A Research Anthology, 333-364. https://doi.org/10.1007/978-3-319-61385-7
Lockhart, J. M. (2016). Maximize your school marketing. Rowman & Littlefield.
Lovelock, C. H., & Wright, L. (2016). Principles of service marketing and management. Prentice Hall.
Lukić, V. R., & Lukić, N. (2016). Application of marketing mix concept in student recruitment strategies: evidence from University of Novi of Sad, Serbia. Journal of marketing for higher education, 13(3), 183-202. https://doi.org/10.5937/MegRev1603183R
Machali, I., & Hidayat, A. (2016). The Handbook of Education Management Teori dan praktik pengelolaan sekolah/madrasah di Indonesia (Vol. 1). Prenadamedia Group.
Maisah, M., Mahdayeni, M., Maryam, M., & Alhaddad, M. R. (2020). Penerapan 7p sebagai strategi pemasaran pendidikan tinggi. Jurnal Ekonomi Manajemen Sistem Informasi, 1(4), 325-333.
Méndez, M. (2016). Calculation of marketing ROI in marketing mix models, from ROMI, to marketing-created value for shareholders, EVAM1. Universia Business Review, 1(52), 18-75. https://doi.org/10.3232/UBR.2016.V13.N4.01
Mueller, R. O., & Hancock, G. R. (2018). Structural equation modeling. In The reviewer’s guide to quantitative methods in the social sciences (pp. 445-456). Routledge.
Mukherjee, S., & Shivani, S. (2016). Marketing mix influence on service brand equity and its dimensions. Vision, 20(1), 9-23.
Nuseir, M. T., El-Refae, G. A., & Aljumah, A. (2021). The e-learning of students and university’s brand image (Post COVID-19): How successfully Al-Ain University have embraced the paradigm shift in digital learning. In The effect of coronavirus disease (COVID-19) on business intelligence (pp. 171-187). Springer. https://doi.org/10.1007/978-3-030-67151-8_10
Omingo, C., & Mberia, H. (2019). Direct marketing and student enrollment in public universities in Kenya. Journal of Education, 2(3), 66-85.
Pedroso, R., Zanetello, L., Guimarães, L., Pettenon, M., Gonçalves, V., Scherer, J., Kessler, F., & Pechansky, F. (2016). Confirmatory factor analysis (CFA) of the crack use relapse scale (CURS). Archives of Clinical Psychiatry (São Paulo), 43(3), 37-40.
Piercy, N., Harris, L. C., Kotler, P., & Armstrong, G. (2016). Principles of Marketing 7th edn PDF eBook. Pearson Higher Ed.
Pokhrel, S., Tiwari, A., & Phuyal, R. K. (2016). An impact of education marketing on enrolment of students at private management colleges in Kathmandu. Journal of Business and Social Sciences Research, 1(1), 22-36. https://doi.org/10.3126/jbssr.v1i1.20947
Proboyo, A., & Soedarsono, R. (2015). Influential factors in choosing higher education institution: A case study of a private university in Surabaya. Jurnal Manajemen Pemasaran, 9(1), 1-7. https://doi.org/10.9744/pemasaran.9.1.1-7
Qasim, S. E., Fried, I., & Jacobs, J. (2021). Phase precession in the human hippocampus and entorhinal cortex. Cell, 184(12), 3242-3255. e3210. https://doi.org/10.1016/j.cell.2021.04.017
Rafik, A., & Priyono, A. (2018). A new insight into alumni satisfaction model for Islamic higher education institutions (IHEI). Management Research Review, 41(12), 1411-1437. https://doi.org/10.1108/MRR-01-2017-0005
Samani, F., Toroujeni, S., & Shahbazi, V. (2017). Investigating the role of marketing mix elements (7Ps) and strategic planning in development of Iranian English language departments. International Journal on Studies in English Language and Literature (IJSELL) Volume, 5, 50-59.
Saunders, C., Palesy, D., & Lewis, J. (2019). Systematic review and conceptual framework for health literacy training in health professions education. Health Professions Education, 5(1), 13-29. https://doi.org/10.1016/j.hpe.2018.03.003
Semaun, S. (2019). Determinan Bauran Pemasaran Jasa Terhadap Keputusan Mahasiswa Memilih Perguruan Tinggi Negeri. BALANCA: Jurnal Ekonomi dan Bisnis Islam, 1(1), 110-132.
Sok, S., & Bunry, R. (2021). Higher Education in Cambodia. In L. P. Symaco & M. Hayden (Eds.), International Handbook on Education in South East Asia (pp. 1-24). Springer Nature Singapore. https://doi.org/10.1007/978-981-16-8136-3_47-1
Stead, M., & Hastings, G. (2018). Advertising in the social marketing mix: getting the balance right. In Social Marketing (pp. 29-43). Psychology Press. https://doi.org/10.4324/9781315805795-3
Tanca, H. A., & Ünal, F. (2018). Student Views about the Public Spot Advertisement Signs in the Context of Lifelong Learning (The Example of Reading Culture Themed Public Spot Advertisement). Journal of Education and Learning, 7(2), 101-110. https://doi.org/10.5539/jel.v7n2p100
Tjiptono, F. (2015). Strategi pemasaran edisi 4. Yogyakarta: Andi Offset.
Wulandari, S. A. (2020). Analysis of factors influencing the decision of students and alumni in choosing akademi komunitas negeri Sidoarjo. Unimed International Conference on Economics Education and Social Science